Testimonials

Testimonials—Here’s Why Your Neighbors Choose S&R

A good recommendation can go a long way. So when it comes to telling you about S&R Heating & Cooling, why not let your neighbors do it? If you’re looking for a dependable expert team to handle your heating and cooling needs now and in the future, we encourage you to give us a try.

 

Leave Us a Review!
“I had my furnace die this spring. Since it was in the crawl space of my old 1932 bungalow, it was not an ideal place to get a service tech to help. Scott and his team did a great job of relocating a new furnace on the main floor.”

–Jimmy A.
“Phenomenal service! Showed up on time. Scott was as good as it gets, extremely helpful, knowledgeable, and thorough. [I’m] Certainly a loyal customer from here on out.”

–Michael D.
“S&R has been our ‘go-to’ HVAC team for replacement and emergency service ever since we moved to the East Metro nearly 30 years ago. Great service, quality work, polite and friendly, knowledgeable and reliable guys.”

–John C.
“I was referred to S&R Heating & Cooling by one of my neighbors…[They] showed up on time and spent as much time as I needed to go through all options based on quality and my budget. I highly recommend to everyone to use them.”

–Zewdu A.
“We so appreciate S&R Heating & Cooling. We were so cold! Our heat is now going and the staff at S&R were some of the kindest people! So many thanks. We will be telling everyone about how great this was!”

–Haley K.
“The technician, Mike, was absolutely amazing! He worked quietly and quickly. He assured me my furnace was running well. A TOP NOTCH WORKER!!!”

–Shelly L.
“I painstakingly researched a new HVAC system for my home in Woodbury and quickly became confused when exploring the numerous options available. Rob from S&R took the time to explain the differences in systems and provided a line-item review of his quote. I highly recommend them.”

–Timothy K.
“I can’t tell you how nice, professional, and hard-working they are! I would recommend S&R to anyone and everyone for any heating, cooling, or appliance issues! Can’t say enough good things about them!”

–Kim K.
“Rob and his team were an absolute pleasure to work with. They seem like an honest, well-oiled machine and as new residents to the area, we have found our guys. Thanks Rob and team!”

–Mike W.

“I utilized another companies service for a free HVAC tune up, figured what the heck its been a few years. Not only did that other company attempt to sell me on $5,000+ on parts repair, they told me that those parts were a month on back order, so they recommended I purchase a brand new furnace and AC. Worst news yet, they RED TAGGED my furnace, shutting it down saying it had to be repaired before turning it back on. Well none of this was sitting right with me and so I had to put my tail between my legs and give S&R a call and explain what was going on. The reason for the tail tuck? I’ve used S&R for my garage heater, washer, dryer, and water heater, so I felt stupid that they weren’t doing my annual maintenance. Scott and his team has always been good to me, what was I thinking? Anyways, I call and they get someone out to me right away and explained the diagnostic testing they use to determine if a unit is starting to go bad or not and it helps them start their diagnosis. When the tech shows up, we discussed how the part that the other company red tagged me for is actually under the 20 year warranty from Bryant, so we’ll have options no matter what the test shows. Regardless though, before getting into that, we need to do some test, okay. So, they ran a carbon monoxide test and explained to me how the numbers work to ‘red’ tag something. A normal furnace operation omits 0-100 ppm (parts per million) of co2. A Yellow tagged furnace operates at 100-400 ppm showing it needs repairs and a Red tagged furnace operates at 400+ppm. After explaining everything, he ran the test with me watching and it came back at 20. He then looked over the furnace and had his own opinion on the unit, with his experience believed that it still have a solid 3-5 years at least left of life. Thank you S&R for being honest and professional. I deserved this horrible day by not utilizing your services to begin with, and I didn’t deserve what you always do, show up on time, communicate well, and take care of the customer like it was your own family. Never again will I stray, and I hope this review reaches everyone in our area so you can have a chance to save their day too. Thank you again.”

–Scott James

Happy Customer Gallery

24hr Service & Emergency Service
651-429-0001

Your go-to home
comfort provider for
more than 35 years.

Now serving the
Northeast Metro Area

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